These Terms of Service govern your use of the JEN HEPE website and the services made available through it.
By accessing, browsing or purchasing from our website, you agree to these Terms of Service and our other applicable policies.
2.1 Acceptance
Your use of our website constitutes acceptance of these Terms of Service and our other applicable policies, including our Privacy Policy, Shipping Policy and Refund & Return Policy.
2.2 Online Store
JEN HEPE operates an online retail store through which customers can browse and purchase products.
We reserve the right to refuse service, cancel orders or restrict access where permitted by law, including where we reasonably suspect fraud, abuse or unauthorized activity.
2.3 Account Information
Where an account is created, you are responsible for maintaining the confidentiality of your login information.
You agree to provide accurate information and notify us if you believe your account has been accessed without authorization.
2.4 Accuracy of Information
We endeavour to maintain accurate information on the website.
However, occasional typographical errors, inaccuracies or omissions may occur.
We reserve the right to correct such errors and update information at any time.
2.5 Communications
By placing an order or providing your contact information, you agree that we may contact you regarding your order, delivery, payment, returns, customer support and other important service-related information.
Marketing communications will be handled in accordance with applicable law and your available preferences.
2.6 Prohibited Uses
You may not use the website for unlawful activities, commit fraud, infringe intellectual property rights, transmit malicious software, collect information about other users without authorization, interfere with website security or engage in activities that could damage JEN HEPE or its customers.
2.7 Modifications
We may modify, suspend or discontinue any part of the website or its services where reasonably necessary.
We will endeavour to maintain continuity of service but do not guarantee that the website will always be available or error-free.
2.8 Third-Party Services
Certain functions may be provided by third-party service providers, including payment gateways, logistics providers, analytics providers and technology platforms.
Their services may be governed by their own terms and policies.
2.9 Entire Agreement
These Terms of Service, together with the other policies published on the website, constitute the terms governing your use of the JEN HEPE online store, subject to applicable law.